BEFORE THE DETAILS
This policy explains how RankQueue handles personal information when you visit rankqueue.in, contact us, request a proposal, or submit an enquiry through our website or an advertising lead form. It covers our own website and enquiries; information handled for client projects may be governed by separate agreements and notices.
Information we collect
Information you share. When you make an enquiry, we collect your name, email address, phone number, company name (if provided), the service you are interested in, and your message. We also receive information you choose to share by email, telephone, WhatsApp, or during a project discussion.
Advertising enquiries. If you submit a lead form through Google Ads or another advertising platform, we receive the details you provide in that form so we can respond to your request.
Website and security information. Our website and service providers may process your IP address, browser and device information, pages visited, referral source, approximate location, timestamps, and interactions such as enquiry submissions or contact-link clicks. Security checks may also process technical information to help prevent spam and misuse.
Please avoid including passwords, payment-card details, identity documents, or other sensitive personal information in an enquiry.
How we use information
We use information for the following purposes:
- Responding to enquiries and discussing your requirements.
- Preparing proposals, providing agreed services, and communicating about projects.
- Maintaining enquiry and business records.
- Understanding website use and measuring the effectiveness of advertising.
- Protecting the website, preventing abuse, and meeting applicable legal obligations.
Submitting an enquiry allows us to follow up about that request. Any separate promotional communications will be handled in accordance with applicable consent requirements, and you can ask us to stop them.
Retention & security
We retain enquiry and project information for as long as reasonably needed to respond, manage the business relationship, maintain required records, or resolve disputes. Retention varies by the type of information and applicable obligations. Service providers may have their own retention periods.
We use reasonable technical and organisational safeguards to protect information. No internet transmission or storage system can be guaranteed completely secure.
Your choices & requests
You can choose what information to share, manage browser cookies, and ask us to stop promotional follow-ups. You can contact us to request access to, correction of, or deletion of personal information we hold, or to withdraw consent where processing relies on it.
We will review requests in accordance with applicable law. We may need to verify your identity, and some records may need to be retained for legal or contractual reasons. Withdrawing consent does not affect processing already carried out lawfully.
Send your request to [email protected] with enough information for us to identify the relevant enquiry. Please do not send sensitive identity documents unless we request them through an appropriate channel.
Other websites & platforms
Links to WhatsApp, social media, Google, or other websites take you to services operated by third parties. Information you share directly with those services is governed by their privacy policies. We encourage you to review those policies before providing information.
Children’s privacy
Our website and business services are intended for business enquiries, rather than for children. If you believe a child has provided personal information to us, please contact us so we can review it and take appropriate action.
Changes to this policy
We may update this policy as our services, website, or applicable requirements change. The latest version will be available on this page with its updated date.
Contact us
For questions, concerns, or requests about your personal information, contact RankQueue:
RankQueue[email protected] +91 9955777656Pocket B2, Lok Nayak Puram, Bakkarwala,New Delhi 110041, India
